Shipping & Returns

Each piece of LDORR® jewelry is personally handcrafted for you after we receive your order. Here are all the important details you need to know about your order:

SHIPPING


Domestic Shipping/ International
UPS Ground/ UPS International 5-7 days.
Your jewelry will be shipped within 3 business days. We will receive your order and ship it from New Jersey.

Please note: the holiday season may affect the shipping time.

When you order ships, you will receive an email with tracking information. 

Shipping Address: If you need to make any edits to your shipping address, please email us at ldorrinfo@gmail.com as soon as possible. 

RETURNS

Because each piece of jewelry is made-to-order just for you, we only accept returns if you receive jewelry that does not match your order. In this case, the jewelry must be unworn with the original tags intact.

If you have any concerns about the piece(s) you received, please write to us within 7 days of receiving your order.

If you receive a piece of jewelry that is broken, we're happy to replace it with a new one! It must be unworn with the original tags intact. Please contact us at ldorrinfo@gmail.com to make arrangements to send the broken piece back. We must receive the piece within 30 days of when you placed your order. 


International shipping
Our online store does not currently have outside of the US shipping.
However, you can still place an order and inquire about international shipping rate by sending an email to ldorrinfo@gmail.comNote: If you are ordering from outside the U.S., you may be responsible for custom duties as per your local laws. 

We do not ship to Russia and Belarus.

For all the questions and inquiries, please email to ldorrinfo@gmail.com